A good eye on your optical store
Customers want to try on, compare, and discover frames without the hassle of annoying labels or obstructive security. At the same time, glasses, sunglasses, and optical accessories are a popular target for organised shoplifters.
Resatec offers customised security solutions for opticians: subtle, efficient, and perfectly tailored to the unique character of your store.
Security with visible results
Our optical tags are specially developed for glasses: lightweight, subtle, and designed so they don’t hinder the customer’s trying-on experience. They don’t press against the ear, don’t obstruct vision, and can be easily removed at the counter.
For detection at the exit, we offer XSENSE gates with a raised base. These are mounted higher to detect head-mounted frames in a timely manner, even when the customer is already walking through the exit.
Our technicians also ensure perfect adjustment on site, with special attention to walking direction, sightlines, and detection sensitivity. If desired, the system can be expanded with metal detection to detect packed bags.
Customer census: from feeling to data
Knowing how many visitors you receive, on which days and times, and their behaviour in the store – that’s invaluable. Especially in an optician’s shop, where the purchase process often involves multiple steps.
With our 3D customer counters, you can measure not only the number of visitors, but also:
- Conversion rates per day or campaign
- Average length of stay in store
- Movements between the display window, fitting area, and counter
These insights help you optimise opening hours, deploy staff efficiently, and make marketing campaigns measurable.
Camera surveillance for discretion and security
In opticians, discretion is crucial, but security is no less important. Our CCTV solutions combine both:
- Option for live monitoring and recording – useful for incident follow-up or insurance
- Ability for live monitoring and recording, useful for incident monitoring or insurance purposes
- Smart AI features to automatically detect walking patterns or suspicious behaviour
This way you always keep an overview, without sacrificing shopping experience or atmosphere.
Tablet Solutions
Digital displays and tablets are increasingly being used to give customers style advice, showcase new collections or highlight promotions. However, these tools are vulnerable to theft.
Our InVue Tablet Solutions (such as CT101, NE150, NE360) combine design and security:
- Elegant design with secure holder
- Easily disconnected by store personnel
- Compatible with different payment terminals or peripherals
- Always charged thanks to power supply
Even accessories or exclusive frames are perfectly presented in a ZIPS Display Case, secured yet accessible for demonstration.